KINGSTON, Jamaica — B2B Service Support Officer at Flow, Alicia Tucker has received the Consumer Advisory Committee on Utilities (CACU) Customer Service Distinction Award. The award was presented on ...

The mobile phone apps for Facebook, Instagram and WhatsApp are shown on a device in New York. (AP Photo/Richard Drew, File) MANHATTAN (CN) — New York City accused the companies behind Facebook, ...

This arm of President Donald Trump's administration has opened what's known as an "advance notice of proposed rulemaking" on Friday, which is an early step taken to gather information that will be ...

The U.S. Securities and Exchange Commission (SEC) on Wednesday approved a set of rules for exchanges to list exchange-traded products (ETPs) holding spot commodities, including cryptocurrencies, ...

The commanding officer of the U.S. Coast Guard’s Centralized Service Desk was temporarily relieved by the service on Tuesday. The Coast Guard said via a press release Lt. Cmdr. George O. Ziwortin had ...

Voice AI and Cloud Contact Center solution selected to complement ServiceNow single-data-model platform, capabilities, and workflows as part of larger IT modernization initiative. Previously, the ...

With Memorial Day marking the unofficial start of summer, a popular seasonal creek in Southern Colorado isn't doing so hot. Medano Creek at Great Sand Dunes National Park is nearly half of where it ...

Department of Chemical Engineering and Biotechnology, University of Cambridge, Cambridge CB3 0AS, United Kingdom Cambridge Centre for Advanced Research and Education in Singapore, CARES Ltd., 1 CREATE ...

Following three high-profile cyberattacks impacting major UK retailers, the country's National Cyber Security Centre (NCSC) has published guidance that all companies are advised to follow to ...

In healthcare, patient trust often begins at the frontline with people who deliver care, respond to questions, and manage crucial in-the-moment decisions. Increasingly, those experiences are shaped by ...