Abstract: I welcome you to the fourth issue of the IEEE Communications Surveys and Tutorials in 2021. This issue includes 23 papers covering different aspects of communication networks. In particular, ...

Freshdesk Omni's sleek interface, smart AI tools, and rich integrations combine to create a standout help desk solution that's well worth the investment. The Freshdesk Omni help desk software combines ...

I'm a technologist, business writer, and book author. I first started writing in 2001, after I was downsized from a corporate job. In the early days of my writing career, I wrote features about ...

Customer service and support software firm Freshworks Inc. today announced new artificial intelligence-powered upgrades across its employee experience and customer experience platforms. The new ...

Freshworks has launched new capabilities to its Freshdesk solution. Freshdesk is designed to help customer experience (CX) teams reduce response times and enhance resolution rates. The company says it ...

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Unstructured Supplementary service data, commonly known as USSD, is one of the most preferred, easy, and fastest modes of sending messages to recipients. Its ability has made it possible for business ...

Git isn’t hard to learn. Moreover, with a Git GUI such as Atlassian’s Sourcetree, and a SaaS code repository such as Bitbucket, mastery of the industry’s most powerful version control tools is within ...

Windows 11 is available for download worldwide. Microsoft has released it as a free upgrade, which means you do not need to pay to upgrade your computer to Windows 11. It is available for free ...

Synthetic Aperture Radar (SAR) has been widely used for Earth remote sensing for more than 30 years. It provides high-resolution, day-and-night and weather-independent images for a multitude of ...

Want to boot your Raspberry Pi from USB instead of unreliable SD cards? If you've used a Raspberry Pi long enough, you've probably faced the… ...