Online identity must shift from storing customer data to requesting verifiable proofs. zkTLS turns verification into a yes or no proof, not a document upload, which ties back to the goal of proof over ...

Discover how relationship management strengthens business ties, boosts brand loyalty, and mitigates risks through effective ...

As AI continues to reshape the business technology landscape, one thing remains unchanged: Customer data is the fuel that fires business engines in the drive for value and growth. Thanks to a new ...

The Google-Salesforce data breach just keeps getting worse, with the tech giant confirming that the exposed information included some from Google Ads customers. Data breaches are, simply put, the ...

July 11 (Reuters) - JPMorgan Chase (JPM.N), opens new tab is planning to impose fees on fintech companies for access to its customer bank account data, Bloomberg News reported on Friday, citing people ...

The CDP market is expanding again in 2025 — but the action is with embedded tools and acquisitions, not fresh startups. The Customer Data Platform (CDP) industry is gaining fresh momentum in 2025 — ...

Discover how top brands create unforgettable customer service experiences that enhance loyalty, build trust and keep people coming back for more. At the heart of this experience are common triggers ...

Car rental giant Hertz Corporation warns it suffered a data breach after customer data for its Hertz, Thrifty, and Dollar brands was stolen in the Cleo zero-day data theft attacks. "On February 10, ...

The customer complaints received by the Consumer Financial Protection Bureau are not just a list of grievances. They are a vital source of information for banks and financial services firms, and must ...

A customer relationship management (CRM) database is a resource that contains all customer data that all departments within an organization can access. These data include customer information, sales ...

Google is capping Customer Match list durations at 540 days, a significant shift that could impact advertisers’ targeting strategies and campaign performance. By the numbers: The big picture. The ...