PRESSADVANTAGE – Rocket CRM has announced continued development and refinement of its Missed Call Text Back functionality, reflecting broader changes in how organizations manage inbound communication, ...

From fake car warranties to phony charity appeals, the FTC reveals the most common tactics scammers are using.

While many 988 call-takers say they feel well prepared to pick up any crisis call, they say short staffing can create a ...

The DMV identified an issue pertaining to how expiration dates were calculated for some of California's residents with legal ...

The county’s new notification system replaces the previous platform and lets residents sign up for free alerts by call, text, or email.

At the core of every AI coding agent is a technology called a large language model (LLM), which is a type of neural network ...

Last year, Minnesota’s 988 Suicide and Crisis Lifeline received over 90,000 contacts. That number this year, according to ...

Bank customers are being warned to be vigilant of increasingly sophisticated scams circulating this Christmas.

You might be able to guess the biggest texting day of the year, but the Holiday with the most phone calls gave me chills.

A phone call that sounds like a family member in trouble. A text claiming unpaid tolls. A job offer that appears legitimate ...

Certain AT&T customers affected by 2024 data breaches may be eligible for settlement payments up to $7,500 from the $177 ...