Planning a patient’s discharge the day they are admitted is important — but not enough to fix the complex bottlenecks that slow hospital throughput and lead to emergency department boarding. These ...

States could lose money through a “rescoring” process if they don’t follow through on certain initiatives, CMS Administrator ...

Abstract: Control charts (CCs) are highly effective indicators for monitoring and controlling process development in manufacturing, as they allow for the tracking of variance. In the context of ...

Be warned: give AI rubbish data and it'll give you rubbish back. Take a strategic approach to data collection that focuses on gold dust. Be flexible, as language models and business demands can change ...

The call center is expected to receive and process 6,000 to 7,000 calls per day. U.S. Immigration and Customs Enforcement plans to establish a "National Call Center" in Nashville, Tennessee, to help ...

As data centers drive a surge in power demand, Maryland state Sen. Katie Fry Hester and a bipartisan group of lawmakers are pressing the operator of the region’s electrical grid to ensure residents ...

Tax incentives since 2018 spurred rapid, opaque data center growth in Georgia Lawmakers and watchdogs call for greater transparency on power and water use. New rule aims to classify data centers ...

A member of the King County Council says he has prepared an “emergency resolution” calling for a 30-day pause on the county’s efforts to acquire the Polyclinic building at the corner of Broadway and ...

Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated customers, the constant searching through menus for information and the notes he ...

Better Collision Center's Rock Hill, SC, shop. South Carolina-based Better Collision Centers has largely implemented an artificial intelligence (AI) overlay for running its regional multi shop ...

The day the Oklahoma Tax Commission (OTC) launched its new cloud-based call center, its Taxpayer Resource Center processed 105 more calls than usual and reduced its time to write call summaries. The ...

CALL CENTER. A business process outsourcing office in his undated photo. Trade Secretary Cristina Roque on Monday (Aug. 18, 2025) vowed to address the BPO sector from possible effects of the United ...