Overview:  AI handles routine questions instantly, while humans focus on complex and emotional issues. Done right, support feels more personal, not automat ...

It's in to get a year-in-review by AI. ChatGPT has this as a new feature. You can also aim toward a mental health ...

Apple’s cautious artificial intelligence strategy could pay off in 2026. While rivals like OpenAI, Google, and Meta spend ...

A closer look at how Microsoft Copilot uses conversational search to capture intent, reduce wasted spend, and improve ROAS.

The feud between a prominent local Jewish leader and Sen. Chris Van Hollen (D-Md.) over Gaza is a reminder of how volatile ...

It is the time of year when thoughts turn to tech trends and Capgemini is quick out of the gate to launch its perspective on ...

The stories that resonated most with our readers this year include reporting that led the political conversation, analysis ...

Cybersecurity firm DeepStrike estimates an increase from roughly 500,000 online deepfakes in 2023 to about 8 million in 2025, ...

Public debates about extreme views often pull us toward simple binaries – platform or censor, engage or avoid – when the real ...

Finding a cremated person from the Stone Age also seemed impossible because cremation is not generally practiced by African foragers, either living or ancient. The earliest evidence of burned human ...

As artificial intelligence (AI) makes data analytics more readily available to customers, the opportunities for channel partners working in that part of the industry are widening. The analytics ...

The company's $175 million funding round in December 2024, valuing the startup at $4.5 billion, and then $350M infusion in ...