Healthcare providers face mounting pressure to improve patient satisfaction and retention through better communication. A recent survey by RingCentral reveals critical insights into patient ...
Summary: Organizations that increased the number of ways they communicate with donors — such as email, direct mail, texts, and social media — retained more donors from one year to the next, according ...
Business conversations are increasingly happening on messaging platforms, but much of those interactions get lost in commmunication silos. (Photo Illustration by Pavlo Gonchar/SOPA Images/LightRocket ...
Effective communication is an absolutely essential project management skill. If your team members don’t communicate well, you’ll likely experience delays, errors, and even project failures due to ...
An omnichannel contact center enables businesses to engage with customers across multiple platforms—voice, chat, SMS, email, and social media—painlessly and consistently. Rather than juggling ...
Sales can often feel like a juggling act—balancing lead research, crafting personalized outreach, and following up across multiple platforms, all while trying to stay organized and efficient. If ...
Company restructurings are nothing new and have been happening for years, triggered by changes in supply and demand of products and services, rivalry and regulation, to name a few reasons. What does ...
Mergers and acquisitions (M&A) are critical and sensitive processes for any company. A major challenge is the rampant spread of rumors and misconceptions among employees, stakeholders and the ...
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