In a recent article, Judd Marcello, former EVP of Global Marketing at Cheetah Digital and current EVP & CMO at Conexiom, suggested that there is “ no customer journey” and so marketers should stop ...

It’s time for a resurgence of this underrated value to build stability, trust, and a shared sense of purpose, thus laying a strong foundation for navigating uncertainties and achieving collective ...

The new age of rewards is about building a world guests want to be part of. The three ingredients for the new loyalty recipe: personal, experiential and engaging. Limited-time offers are fleeting, but ...

Loyalty is a crucial theme in One Piece, characterized by self-sacrifice, trust, and respect. Jinbe and Brook deserve ...

One adage you hear time and again in business is that a repeat customer is better than a new customer. Why is that? Because repeat customers spend more money – 300x more! Retaining customers can help ...

Building and sustaining deep customer loyalty is a big task that very often comes down to the little things. Too many brands skip over those seemingly small details — and if you get them right, it’s a ...

Anyone can be loyal to any thing, person, or idea. The true meaning of loyalty involves other traits, such as trustworthiness, honesty, and being loving and caring. What does it mean to be loyal? The ...

According to studies, loyal clients spend 67% more on average than new ones. This suggests that most of your income comes from customers who are devoted to your business One of a company's most ...

Gary Fowler is a serial AI entrepreneur with 17 startups and an IPO. He is CEO and co-founder of GSDVS.com and Yva.ai. Now more than ever, the value of a loyal customer is incomparable. And businesses ...